Your personal data matters. This policy explains exactly what phfairy collects, why we collect it, how it is protected, and the rights you hold as a Filipino data subject under Republic Act 10173 — the Data Privacy Act of 2012.
Six core commitments that define phfairy's approach to data privacy. The full legal text follows below — these cards are a plain-English overview only.
phfairy collects personal data only where there is a clear legal basis for doing so — primarily for account operation, PAGCOR compliance, KYC verification, and fraud prevention. We do not collect data speculatively or beyond what is reasonably necessary for the stated purpose.
phfairy does not sell, rent, or trade your personal information to third parties for commercial marketing purposes. Data is shared with third parties only where required by law, necessary for service delivery, or where you have given explicit consent — and only under strict data processing agreements.
All data transmitted to and from the phfairy Platform is protected using 256-bit SSL/TLS encryption. Sensitive data at rest — including payment information and identity documents — is encrypted using AES-256. phfairy conducts regular security audits and penetration testing of our infrastructure.
Under the Philippine Data Privacy Act, you have the right to access, correct, object to, and request erasure of your personal data held by phfairy. You also have the right to data portability and to lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
phfairy retains personal data only for as long as required to fulfil the purposes for which it was collected, or as required by Philippine law. PAGCOR and Anti-Money Laundering Act (AMLA) requirements necessitate retention of certain transaction and identity records for a minimum of five years after account closure.
phfairy has a designated Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act. Any data-related request, concern, or complaint can be directed to our DPO at [email protected] and will be acknowledged within 72 hours.
phfairy ("we," "us," or "our") is committed to protecting the privacy and personal data of every player and visitor who interacts with the phfairy Platform at phfairy.org. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.
This policy applies to all personal data collected through the phfairy website, any mobile-optimised interface, customer support communications, and any other interaction you have with phfairy, including during the account registration, KYC verification, deposit and withdrawal processes, and participation in promotions.
Where phfairy's activities are subject to additional regulatory requirements from PAGCOR — the Philippine Amusement and Gaming Corporation — this policy reflects those requirements. In the event of any conflict between this policy and applicable Philippine law, Philippine law shall prevail.
phfairy is the Personal Information Controller (PIC) as defined under the Data Privacy Act of 2012 with respect to the personal data collected through the phfairy Platform. phfairy is responsible for ensuring that personal data is processed lawfully, fairly, and transparently, and that appropriate technical and organisational measures are in place to protect data from unauthorised access, loss, or disclosure.
phfairy's designated Data Protection Officer (DPO) can be contacted at:
phfairy collects the following categories of personal data from players and platform visitors:
phfairy collects personal data through the following channels:
phfairy processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, email, mobile number |
| Age and identity verification (KYC) | Full name, date of birth, government ID documents, proof of address |
| Processing deposits and withdrawals | Financial data, payment method details, transaction history |
| PAGCOR regulatory compliance | Identity data, transaction records, gaming activity |
| Anti-Money Laundering (AMLA) compliance | Identity data, source-of-funds documents, transaction history |
| Fraud detection and prevention | Technical data, device data, IP address, behavioural patterns |
| Responsible gaming monitoring | Gaming activity, session duration, deposit frequency and amounts |
| Customer support | Account data, communications data, transaction history |
| Platform improvement and analytics | Aggregated and anonymised usage data, technical data |
| Marketing communications (with consent) | Email, mobile number, gaming preferences (opt-in only) |
Under the Data Privacy Act of 2012, phfairy processes personal data on the following legal bases:
phfairy uses the following categories of cookies and similar tracking technologies on the phfairy Platform:
You can manage non-essential cookies through your browser settings. Most browsers allow you to refuse cookies entirely, delete existing cookies, or be notified when a new cookie is set. Note that disabling strictly necessary cookies will prevent you from accessing your phfairy account. Instructions for managing cookies are available in your browser's help documentation.
phfairy does not sell your personal data. We share personal data with third parties only in the following circumstances:
Some of phfairy's service providers — including certain game studios, cloud infrastructure providers, and fraud detection services — may process personal data outside the Philippines. Where such transfers occur, phfairy ensures that they are made only to countries or entities that provide an adequate level of data protection, or are governed by appropriate contractual safeguards consistent with the Data Privacy Act of 2012 and NPC regulations.
phfairy's primary data storage infrastructure is located within the Asia-Pacific region. Player financial data and KYC documents are processed in environments that comply with ISO 27001 information security standards.
phfairy implements the following technical and organisational security measures to protect your personal data:
phfairy retains personal data for the following periods:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR licensing / AMLA |
| KYC identity documents | 5 years after account closure | AMLA / NPC guidelines |
| Transaction and financial records | 5 years after transaction date | AMLA / BIR requirements |
| Gaming activity logs | 5 years after activity date | PAGCOR licensing conditions |
| Support communications | 3 years after last interaction | Legitimate interest / dispute resolution |
| Marketing preferences | Until consent withdrawn or account closed | Consent |
| Technical / server logs | 12 months | Security / fraud prevention |
After the applicable retention period expires, phfairy will securely delete or anonymise the relevant personal data. Where legal proceedings are ongoing at the expiry of a retention period, phfairy will retain the relevant data until those proceedings are finally resolved.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phfairy:
To exercise any of the above rights, contact phfairy's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." phfairy will acknowledge your request within 72 hours and provide a substantive response within 30 calendar days.
The phfairy Platform is strictly intended for individuals who are 21 years of age or older as required by PAGCOR regulations. phfairy does not knowingly collect personal data from individuals under 21 years of age. If phfairy becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately closed, any funds processed will be handled in accordance with applicable law, and the personal data will be deleted as soon as legally permissible.
If you believe a minor has registered a phfairy account, please contact our support team immediately at [email protected].
With your consent, phfairy may send you promotional communications regarding bonuses, new games, tournaments, and other phfairy offers via email or SMS to your registered Philippine mobile number. phfairy does not use phone calls for unsolicited marketing.
You can withdraw consent to marketing communications at any time by:
Withdrawal of marketing consent does not affect phfairy's ability to send you service-related communications such as deposit confirmations, withdrawal notifications, account security alerts, and mandatory regulatory notices — these are sent as part of phfairy's contractual obligations and cannot be opted out of while your account remains active.
phfairy reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via email or in-platform notification at least 7 days prior to the effective date of the revised policy, except where immediate changes are required by law.
The "Last Updated" date at the top of this policy reflects the date of the most recent revision. Continued use of the phfairy Platform after the effective date of a revised policy constitutes your acceptance of the updated terms. If you do not agree with a revised policy, you may close your account and request deletion of your data subject to the retention obligations described in Section 11.
For all data privacy-related inquiries, requests, and complaints, please contact phfairy's Data Protection Officer through the following channels:
If you are not satisfied with phfairy's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through official NPC channels.
Now that you know how phfairy protects your personal information, you can play with confidence. Join over 500,000 Filipino players on the Philippines' most trusted PAGCOR-licensed platform. 21+ only. GCash deposits from ₱50.
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